How do I find out who my energy supplier is?
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If you don’t know who supplies the gas or electricity to your home or commercial property, you may not know where to turn for help.
This guide will give you all the information you need to ascertain who your current energy suppliers are and help you decide if the domestic or business energy deals they’re providing are right for you.
Why might you need to find out who supplies your energy?
There are certain situations where you might not have information on who is supplying your energy. For example, if you’ve just moved house or if your business has opened an office in a new commercial premises, you might not know who is supplying your gas and electricity until you receive a bill.
Taking a meter reading
The problem with waiting until you get a bill is, if you want to avoid paying for energy that was consumed before you moved into the property, you should give your energy company a meter reading on the day you arrive.
Deemed contracts
Another problem is that you’re likely to be on a ‘deemed contract’ with the previous resident’s energy provider until you arrange the best deal for you. A deemed contract is one that’s in place when someone moves into a new property or when a contract expires but gas and electricity continues to be used.
The rates charged on deemed contracts are on average 80 per cent higher than those charged on negotiated deals. Finding out who your supplier is and what rates you are on will allow you to compare their tariffs with the rest of the market and will help you avoid overpaying for your utilities.
How to find out who supplies my energy
Of course, in many cases, the landlord, letting agent or previous owner or tenant may be able to tell you who supplies your energy.
If the previous resident has contacted their provider to inform them of the move, the energy company will usually send a letter addressed to ‘the Occupier’. This should provide details of your current energy plan and who your provider is.
However, if you cannot get this information from anyone involved in the move and the previous resident didn’t tell the energy company about the move, you’ll need to take other steps.
Who is my gas supplier?
Whether you’ve just moved into your new home or you’re setting up shop in a new business property, you can find out who supplies your gas by phoning the Meter Number Helpline on 0870 608 1524. Calls to this number will cost 7p per minute plus your phone provider’s access charge.
Alternatively, you can also use the Meter Point Adminstration’s quick and easy internet search facility, Find My Supplier. This service will also tell you your Meter Point Reference Number (MPRN), which is used to inform your energy supplier of the location of your meter.
Once you know your supplier, you can get in touch with them to discuss your tariffs. Then you can start shopping around to see if you can get a better price.
Who is my electricity supplier?
If you don’t have details of your electricity provider, you can use the Energy Networks Association postcode search tool.
You can also get in touch with your regional distribution network operator (DNO). This organisation owns and is responsible for maintaining the power lines and infrastructure that connects homes, businesses and other organisations in your area to the electricity transmission network.
When you call them, ask for the Meter Point Administration Service (MPAS). Using your address and postcode, they’ll be able to find out who your existing electricity supplier is. They can also provide you with the Meter Point Administration Number (MPAN) for your property. This may be required if you decide to switch suppliers.
Can I save money by switching?
Image alt text: businesswoman sitting at desk using calculator and writing down figures with invoice showing on computer screen
If you’re on a deemed contract, you’re likely to be paying significantly higher rates for your energy supply than you would be if you were on a fixed-term contract or a competitive variable rate. For information on the advantages and disadvantages of both read our blog, fixed-price and variable plans.
You should make it a priority to check your current rates against other deals and providers. Neglecting to do this could mean that you end up paying more than necessary for your gas and electricity.
How do I switch?
Once you have the details of your energy provider and the rates you’re paying for gas and electricity, you can start shopping around for a more competitive deal. You can find the best offers on business energy quickly and easily using our comparison service.
For more information about switching energy providers, get in touch with our helpful customer service team.
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Paul Kay was fantastic in securing us a great deal and explaining everything in full. Thanks and would wholeheartedly recommended.
Ben Jones
Excellent service from Kenny in the Manchester office, he worked hard to find the best price for me and explained everything along the way.
Will definitely use him again in the future and would recommend.
Jenny Burd
I spoke to Paul Kay this morning who in the space of 30 mins looks to have halved my salon electric bill, he was personable, knowledgeable and honest. The proof will be seeing if the bills actually reduce and if so I will leave another review but so far an excellent service
Julie Gale
I dealt with Utility Bidder over the past couple of days, amazing service and prompt. Paul Kay gave excellent customer service! would highly reccomend.
Alex Mcwilliam
Without a doubt utility bidder has saved my sanity. They have sorted months of going around in circles with a supplier in under a week.
I would highly recommend to everyone I know.
Nichola Morton
Had a lovely phone call from Connor this morning, he was very helpful, explained everything very clearing and all I had to do was agree to everything that was suggested and he done the rest! Very happy with the service
Terie Billson-Rodwell
I have just worked with Alex from Utility Bidder to sort our electricity contract today. He has got us an excellent price for our charity and it has all been sorted in half an hour (possibly less!). He was extremely helpful. THANK YOU
Lorraine Schulze
Had a call from Alex York who within minutes had arranged a new electricity contract with a new supplier. He was extremely courteous, professional and friendly. Highly recommend.
Susan Bateman
Robert Johnson has just completed my renewal contract with my energy supplier. He was very helpful and very efficient. It’s the first time I have used Utility Bidder and I will definitely use them again and highly recommend them. Thank you for making it so easy.
Line Verma
Case studies
We’re dedicated to helping businesses like yours save more on energy. That’s why we’ve put together a selection of case studies showcasing exactly what we have achieved for company’s similar to yours.
Thomson Hayes
2016
Year Joined
£2,000
Total Savings
Thomson Hayes retail has been established for 30 years and specialises in the design and manufacture of high quality furniture, exhibition stands, museum and store fit outs.
Cablecraft Limited
2017
Year Joined
£170,000
Total Savings
Utility Bidder saves thousands of pounds on energy expenditure for Midlands business. Cable craft have been supplying cable identification, termination and management products throughout the world for over 20 years servicing a diverse range of industries.
Sharda Care
2014
Year Joined
£20,000
Total Savings
Sharda Care are contacted frequently by companies within the energy industry, but the desire to work with UB Corporate was motivated by our bill validation service (and that they hadn’t checked their VAT). Our team have an experienced background in working with businesses of this size and will instinctively scrutinise all utilities to investigate potential savings.
Robert Jones
2019
Year Joined
£150
Total Savings
Rob says that thanks to the competitive rates secured by Utility Bidder in his studio, it would actually be cheaper to live there than at home! “We pay about £30 a month for gas during the winter and around £25 a month for electricity – and that’s despite having a lot of energy guzzling equipment such as studio lights and fan heaters. Our energy bills at home are far more expensive!”
HTC
2020
Year Joined
£14000
Total Savings
Founded in 2009, with a range of industry accolades to our name, Hayri recognised that Utility Bidder was a well-established and growing business and our five star Trustpilot reviews along with our size and longevity ensured HTC Europe had peace of mind.
“I was impressed with Utility Bidder from the start,” said Hayri. “Nothing was too much trouble for my account manager Rebecca Lau. Professionals recognise fellow professionals and it’s true that one doesn’t buy from a company, one buys from a person and Rebecca is a credit to Utility Bidder.
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