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    Guide Author

    James Longley

    Managing Director

    min read
    Last Updated February 22, 2022

    What is the purpose of call centres?

    Call centres can be thought of as the “brains” of sales. Their role is to process, store, and communicate with customers day to day.

    Call centres utilize different information technology devices to provide these services, all of which are powered by electricity. Servers provide computations and logic in response to information requests, while storage drives house the files and data needed to meet those requests.

    Network devices connect the call centre to the internet, enabling incoming and outgoing data flows. The electricity used by these IT devices is ultimately converted into heat, which must be removed from the data centre by cooling equipment that also runs on electricity.

    Reduce the energy consumption at your call centre

    We understand that most of the devices in your business are essential to continue business as normal so how can you save on money as a call centre?

    Turning off computers, printers, and other office-based technology when it is not being used overnight can all help you to save on your energy bills as energy usage will be reduced.

    Business devices
    Business headset

    Adopt a consumption cutting closing routine

    Businesses should create an end of day savings checklist before leaving the building. We understand most people leave their job straight away at the end of the day. Often the last person out of the office is waiting for others to finish their daily tasks so why not let this person turn this into productive time and look at the ways your business can save costs whilst the business is closed.

    We understand that this will mainly be turning computers off which can be time-consuming, but the potential savings make this worth doing! Adopt your own or whatever you want to do, just give it a go and see the difference for yourself.

    Review your call centre energy bills

    Many contact centres may be overpaying for their energy bills to their supplier! The main cause of this is call centres being on tariffs that are not suited for their specific needs.

    The secondary reason call centres may be overpaying is that that have missed their renewal date and their supplier has rolled them onto a higher out of contract tariff which are known to be considerably more expensive.

    Therefore, it is best practice for call centres to pay attention to their renewal dates for their business electricity and gas contracts to ensure you never pay more than what you need to.

    This is where Utility Bidder can help, we can handle the complete process saving you time trying to keep track of your contracts.

    Our energy specialist will look at your energy contracts and find out if you could be moved onto better rates and handle the entire switch for you.

    Get in touch today to find out how you could save money your call centre on your business energy bills.

    Upgrade to energy efficient equipment

    Our customers can save a lot of money by installing eco-friendly technology in the office. By upgrading to energy efficient equipment, customers will see a great return on investment as their will be a significant reduction in energy consumption within the office.

    Businesses can become more energy efficient by doing the following:

    Replacing traditional bulbs with LEDs and using renewable energy can save you a lot of money per year! It might not seem like a lot but if you add up all the bulbs within your business premises, you’ll soon find that the savings add up.

    Installing central heating as opposed to using electric heaters can half your carbon emissions that you create from heating and reduce the amount that you spend on heating by two thirds! Having the heating off for a few hours whilst not needed can saving massively on your energy bills and help your carbon footprint.

    Purchasing motion sensors can cost as little as £20 and save you up to 10% on your lighting costs.

    Ensuring that your cavity and roof insulation is topped up can prevent up to ¼ of the heat escaping from your premises. This could save your business hundreds of pounds a year.

    Even the small changes to become more energy efficient can have a big impact on your business energy usage and help towards net zero emissions.

    Find out what uses the most energy in your office here.

    Review your Call Centre Energy Contracts

    1.3 million firms pay suppliers an estimated £150m per annum. This occurs since a vast majority of companies use a tariff that doesn’t suit their needs or roll on a standard or more expensive tariff because they don’t renew their contract.

    So many companies may be overpaying on their energy bills, some overpaying by as much as 80%. As previously stated, this may be because the contract has been moved onto an out of contract tariff or simply being on the wrong tariff for the business’s needs.

    Utility Bidder can help look at your contract and find potential energy savings for your business. We can also keep an eye on your renewal date and make sure your energy suppliers are charging customers expensive out of contract rates.

    One of our expert energy experts will take care of all the paperwork and handle the entire process for you with just some simple information from you. Contact us today to explore our services and let us help you save on your bills.

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    Choose your business address

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    Home


    Go Back
    Select Utility
    Now please select a utility I want to get prices for...
    Gas
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    Water
    Go Back
    Next
    Please enter your business gas information
    How much do you spend & how often?

    An estimate is fine if you don't have a bill to hand

    Go Back
    Get Prices

    Let’s save time, can we automatically gather meter information?

    ? What does this mean?
    To get your quotes at lightening speed we need several key pieces of information which can all be found on your electricity bill. But by simply ticking this box, we can search ‘industry held data’ to get your meter number, electricity consumption and current energy supplier. This means that we can get you quick quotes without asking you to dig out all of your paperwork. This is personal data therefore we need you to allow us to access this information.
    Go Back

    Do you know your electric meter number?

    Does your meter number end in any of the following?

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    Enter meter number
    I don’t know
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    How much do you spend & how often?

    An estimate is fine if you don't have a bill to hand

    Start date for a new contract?
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