Npower Business Energy

Npower is one of the UK’s ‘Big Six’ energy companies and as such is one of Utility Bidder’s most trusted suppliers. It is part of The innogy group, one of Europe’s leading electricity and gas companies which is headquartered in Germany. The Group employs 42,000 people across 15 countries and has over 22 million customers.

Here in the UK, npower serve over 3.75 million residential and business accounts with electricity and gas and its business energy business is divided into SMEs and larger enterprises.

The company offers numerous contracts for its business customers. If you want a short-term contract you can fix your energy prices for 12 months with the business online saver contract which can offer some of the lowest rates around. The variable business energy plan provides more freedom while the fixed contract allows you to pick the best contract length, offers security with no prices rises and you can enjoy this security for up to four years.  Npower offer an online service which allows you to send your reading and view and pay a bill.
npower has made numerous changes to its service and now promises customers it will answer calls quicker and make sure your queries are dealt with by one advisor, rather than passing you around the company.  It is also committed to a smart meter installation programme for all of its business customers and it currently working its way through its UK database.

Business Smart meters will allow businesses to monitor and therefore reduce how much energy they are using. There will be no more estimated bills and all the kit you need is supplied and fitted free of charge by npower. You can see where and when your business is using most energy and npower also provides some useful advice and tips on saving energy.
Obviously, the less energy your businesses uses, the lower your energy bills and, of course, you will also lower your carbon footprint.
 

Another benefit of being an npower business customer is the Business Rewards scheme it offers. This means your staff can take advantage of discounts and offers across business, food and drink, entertainment, travel and sleep, health & beauty and fun & adventure.

You may not be aware that npower is also a keen supporter of local communities.  It has teamed up with Macmillan Cancer Support to offer ‘npower’s Macmillan Fund’ and to date has raised £3.5 million. This money goes towards emergency energy grants for people living with cancer who can’t afford their bill and have nowhere else to turn.  The company also runs the npower Fuel Bank® in collaboration with the Trussell Trust and since 2015 has been tackling some of the important obstacles facing prepayment customers. The Fuel Bank® scheme operates in selected Foodbank locations across the UK, and provides a top up voucher for approximately two weeks’ worth of fuel to clients with a prepayment meter and who have been deemed as in ‘crisis need’ by an independent Foodbank referrer.

Utility Bidder love working with npower because:

• We really rate the initiative with Macmillan
• It has improved its customer service and is continuing to find further improvements
• It offers a number of flexible options for business gas and electricity