What is the Great British Insulation Scheme?

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    The Great British Insulation Scheme, managed by Ofgem, aims to boost energy efficiency as a governmental effort. Its main goal is to enhance the energy performance of the least efficient homes throughout Great Britain, tackling fuel poverty and reducing carbon emissions.

    Are you eligible for the Great British Insulation Scheme?

    The Great British Insulation Scheme works alongside the Energy Company Obligation (ECO4) scheme to help a wider range of homeowners and tenants.

    Apart from helping low-income and vulnerable households within the specified low-income group, this program also supports individuals living in homes falling under a broader, general category.

    The low-income group includes homeowners or tenants who receive at least one of the following benefits:

    • Child Benefit
    • Pension Guarantee Credit
    • Income-related Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Tax Credits (Child Tax Credits and Working Tax Credits)
    • Universal Credit
    • Housing Benefit
    • Pension Credit Saving Credit

    The general group includes households with properties rated D to G on the Energy Performance Certificate (EPC) scale and situated within Council Tax bands A to D in England and A to E in Scotland and Wales.

    Local authorities have the power to recommend residents in their areas to energy suppliers, allowing them to receive assistance through the Great British Insulation Scheme’s local authority flex option.

    It’s important to note that being eligible for the Great British Insulation Scheme doesn’t necessarily mean that energy-efficiency measures will be installed by an energy supplier or installer automatically.

    Get in touch with our energy experts today to find out more about the Great British Insulation Scheme.

    What types of insulation can be installed under the scheme?

    Both the general and low-income groups will qualify for the following insulation measures:

    • Cavity wall insulation (including party wall)
    • Loft insulation
    • Solid wall insulation
    • Pitched roof insulation
    • Flat roof insulation
    • Under-floor insulation
    • Solid floor insulation
    • Park home insulation
    • Room-in-roof insulation

    For owner-occupied homes in the low-income category that receive eligible insulation upgrades, additional measures like specific heating controls (such as room thermostats) can also be included.

    However, more expensive upgrades like solid wall insulation might necessitate a contribution from the household.

    Do you have to pay to have an energy-efficiency measure installed?

    Energy supplier have the authority to choose which retrofit projects they will fund, decide how much funding to provide, and select the retrofit coordinator or installers to work with.

    The amount of funding can vary depending on the type of upgrades and other factors. Sometimes, you might need to chip in for the installation costs. Unlike a grant scheme, the Great British Insulation Scheme operates differently, so different companies or installers might offer different levels or types of support for energy-efficiency or heating control installations.

    Ofgem doesn’t comment on how much consumers might have to contribute. If you’re asked to pitch in for installation costs, it’s a good idea to explore different options to ensure you get a fair deal.

    Make sure to ask for a written quote that outlines everything included and inquire about any potential exclusions to avoid surprises. This promotes transparency and helps you make well-informed decisions.

    Can Great British Insulation Scheme measures be co-funded with other grants or schemes?

    Funding provided for measures under the Scheme cannot be mixed with funds from other government schemes or grants. Any upgrades done outside of the Scheme on the same property must be installed either before or after all Scheme measures are finished. This maintains consistency in the property’s SAP assessment, both before and after retrofitting. This rule applies to various schemes, including but not limited to:

    • Warm Home Discount
    • Home Upgrade Grant
    • Boiler Upgrade Scheme
    • Social Housing Decarbonisation Fund
    • ECO4
    • Any other local authority or national scheme supporting energy efficiency measures

    What to do if an installer has advised you that you are eligible for the Great British Insulation Scheme?

    Energy suppliers work with third-party installers to meet their obligations. It’s up to the energy suppliers to decide which measures they’ll fund, how much funding they’ll provide, and which installers they’ll work with.

    While Ofgem oversees the Great British Insulation Scheme, we’re not directly involved in the installation process or the agreements between energy suppliers and installers. Our ability to address complaints is limited. However, we welcome feedback on negative consumer experiences to help improve industry standards.

    Just because you’re eligible for a measure doesn’t guarantee its installation. Also, remember this isn’t a grant scheme, so different companies or installers might offer different levels of support for energy efficiency or heating measures.

    You can reach out to any obligated energy supplier for assistance while still being a customer of your current energy provider.

    Are you eligible for the Great British Insulation Scheme local authority flex?

    Your local authority might contact you about the Great British Insulation Scheme using its local authority and supplier flex feature. This part allows local authorities and the Scottish and Welsh governments (referred to as Devolved Administrations or DAs) in the scheme to suggest eligible households to an obligated energy supplier. They can identify low-income or vulnerable households that don’t receive means-tested benefits but could benefit from energy-efficiency improvements.

    Energy suppliers can also recommend households under the Great British Insulation Scheme Flex if they struggle with ongoing fuel debt and receive support from suppliers, or if they use pre-payment meters and often face disconnection due to financial difficulties.

    If your local authority or Devolved Administration is part of the scheme, they can jointly refer households for both ECO4 Flex and Great British Insulation Scheme Flex, as the eligibility criteria are similar. If a supplier accepts the referral, a retrofit assessor will evaluate your home to determine if it’s suitable for either scheme or which specific measures would be helpful.

    You might qualify under Great British Insulation Scheme Flex if:

    • You reside in a property needing energy efficiency upgrades, and:
    • Your combined gross annual household income is under £31,000, or
    • A member of your household has a severe or long-term health condition exacerbated by living in a cold home, related to cardiovascular conditions, respiratory diseases, limited mobility, or immunosuppression.

    Local authorities or Devolved Administrations may use additional criteria to identify low-income, vulnerable, and fuel-poor households. Reach out to your local authority or Devolved Administration (or check their website) to see if they participate and if you might qualify. Some may allow self-referral; you can find more information on their website or by contacting them directly.

    Remember, being eligible doesn’t ensure that energy efficiency measures will be installed in your home by an energy supplier or installer.

    Can you get energy-efficiency help outside of the Great British Insulation Scheme?

    Residents in England or Wales looking for advice on energy efficiency or help with energy bills can find more information here. TrustMark is a government-approved quality scheme that gives consumers confidence, assurance, and protection when getting work done in or around their homes.

    Every installer in the Great British Insulation Scheme must be Trustmark-accredited and will have a registration number. If an installer approaches you, always ask to see their registration details, which you can verify on the Trustmark website.

    What is the Trustmark scheme and how does it work with the Great British Insulation Scheme?

    TrustMark is a government-endorsed quality scheme that offers consumers a high level of assurance, certainty, and protection when they have work done in or around their homes.

    All installers participating in the Great British Insulation Scheme must be TrustMark-accredited and will have a registration number. If an installer contacts you, make sure to request their registration credentials, which you can verify on the TrustMark website.

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    ? What does this mean?
    To get your quotes at lightening speed we need several key pieces of information which can all be found on your electricity bill. But by simply ticking this box, we can search ‘industry held data’ to get your meter number, electricity consumption and current energy supplier. This means that we can get you quick quotes without asking you to dig out all of your paperwork. This is personal data therefore we need you to allow us to access this information.
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