Get a quote in minutes Compare top UK suppliers Best price guarantee
Rated Excellent on Trustpilot
(Over 2,000 Reviews)
Can’t see the address? Enter manually
Let’s save time, can we automatically gather meter information?
? What does this mean?Does your meter number end in any of the following?
Rated Excellent on Trustpilot
(Over 2,000 Reviews)
The warm home discount is a one-off £150 credit applied to your energy bills to help those who are struggling to pay their bills during the colder months.
Not all energy suppliers offer this energy bills support scheme, but more suppliers are joining year on year. Applications for this must also be submitted between October 2023 and 31 March 2024.
Applying for this energy support scheme doesn’t affect entitlement to the winter fuel payment or cold weather discount.
With the warm home discount, successful applicants will receive £150 as credit that will go towards their energy bills over the winter months. It is important to note that the credit is not paid to you directly, instead your electricity supplier will add it to your electricity account between October 2023 and 31 March 2024.
If you are a dual fuel customer, both gas and electricity supplies on the same contract, you may be able to get the discount added to your gas bill. If you have a prepayment meter, you will most likely receive a voucher.
Some suppliers may also offer indirect help to customers as part of the Warm Home discount scheme. This help may be advice on reducing your energy usage and debts.
There are two groups eligible for the warm home discount scheme, these are:
To be eligible as part of the Core Group you must meet the required criteria by a specific date, also known as the “qualifying date”:
If you meet the criteria for the core group, the discount will be applied automatically the following winter. Although if there are any issues, you will be contacted to provide further information.
For example, if you meet the requirements in July 2020, the warm home discount will be automatically applied in winter 2023-24. Check out the warm home discount page on the goverment website to find out more.
The broader group is slightly more complicated than the core group as you must apply directly through your supplier. Each will have different rules on who and when they help. However, these must include requirements such as being in receipt of income-related Employment and Support Allowance with a pensioner premium.
The essential criteria and guidelines are set out in the Warm Home Discount regulations.
A payment will be made after you have had contract from the DWP also known as the Department for Work and Pensions. Whoever supplies you on 4 July 2023 will be responsible for giving you your payment.
It is essential that you are the named electricity account holder or the partner of the account holder to receive the discount.
You will possibly be in the Core Group if you are receiving the Guarantee Credit element of pension credit on the qualifying date. This is still applicable if you receive the Savings Credit. If you are eligible for the Core Group, the DWP will be in contact during the winter months.
If you do not receive any contact from the DWP by the end of December but you believe you may still be eligible for the warm home discount, if you receive pension credit, you need to call 0800 731 0214
The broader group has a much wider range of criteria for the warm home discount including:
Universal credit and income support are not the only criteria to be applicable for the broader group, other criteria include parental responsibility for a child under 5 or the Disability allowance.
Switching your energy supplier can save you hundreds of pounds on your electricity bill. However, when switching, it is important to remember that not all suppliers participate in the warm home discount scheme. Year on year, more suppliers are participating in the warm home discount scheme, but it is still important to check when switching energy providers.
Are you looking to switch energy supplier? Get in touch with our energy experts today to find a competitive deal that suits your needs.
If you qualify for the core group and you switch energy supplier who participates in the energy bills support scheme to another that does also, you will still receive the discount automatically.
If you switch after the date but met the eligible criteria at the time, your previous supplier is responsible for making the warm home discount, this will usually be done by cheque.
If you switch from your old supplier that doesn’t participate to a participating supplier after the date, you will need to submit a Broader Group application for the warm home discount even if you receive guarantee credit.
Broader group applications can’t be transferred between suppliers which means that no matter whether you switch to another participating provider, you will have to redo the application process. Although, each will run the scheme slightly differently, so it is worth checking the eligibility criteria when switching.
Each supplier will handle you moving premises differently. You will need to be with your supplier on 4th July 2022 to still access the warm home discount. If you have an outstanding energy bill left on your account, your supplier will use the discount to help reduce this balance. However, if you dont have an outstanding balance on your account, you should then receive a cheque or cash voucher which can be cashed at the Post Office.
If you are part of the broader group and your application is connected to your old premises rather than your new address, your application will be closed.
Find out which energy suppliers participate in the warm home discount.
If you believe that you are eligible to be part of the Core Group but have yet had contact from the DWP, call 0800 731 0214 to speak to the warm home discount scheme helpline.
For more information on additional winter payments available, check out more on the Winter Fuel payment and Cold Weather payment.
Do you need help switching supplier? Contact us today to speak to one of our expert energy consultants who will help you switch energy supplier and reduce energy bills.
Immediate pricing access to almost all UK suppliers
Immediate pricing access to all major UK gas suppliers. We can save you upto 45% on your business gas prices.
We manage 20,000 electric meters for our commercial customers – So you’re in safe hands.
We’ll find the best prices and provide you with a hassle free service for both your business gas and electricity….
With our help. You’ll get a better quality service, lower water bills and better value for money.
It only takes a couple of minutes to save £100's on your utility bills
Go Back
Get your estimated savings in minutes
We compare live prices from 27+ suppliers
Get a quote in minutes Compare top UK suppliers Best price guarantee
Rated Excellent on Trustpilot
(Over 2,000 Reviews)
Can’t see the address? Enter manually
Let’s save time, can we automatically gather meter information?
? What does this mean?Does your meter number end in any of the following?