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The impact of the commercial water deregulation
Since the deregulation of the commercial water market in 2017, businesses have had the freedom to choose their UK water suppliers. The deregulation has offered a number of benefits and has led to great savings on business water rates. Though it also poses a few challenges – how do you know which water providers are best? And how can you find the best water rates in the UK? Well, we’ll handle that part for you. Utility Bidder will help you secure the best contract for your business water rates through the use of our market insights and supplier relations. From new contracts to bill validations through to water audits, if there are savings to be made on your business water rates, we will find them.
68K
Businesses Helped
45%
Potential Saving
£60m
Yearly Customer Spend
Why should you switch business water suppliers?
Our independent research shows that as many as one in three businesses have previously been overcharged on their business water rates. If you use us to help you change water suppliers, we’ll help you find the most cost-effective business water rates for your business, so you can make savings where they matter.
We’d recommend a water audit as this will help us figure out where you may have been overcharged, which can then be claimed back.
How can we help you with your business water rates?
We can also provide alternative deals, allowing you to save on your business water bills. Using Utility Bidder to compare water suppliers comes with the following benefits:
- Lower business water rates
- Better value for your money
- A better-tailored service that suits your specific business needs
- Aid in becoming more water-efficient
There are two factors that determine whether you can switch your business water suppliers:
1) Is your company predominantly business based or domestic?
2) Where is your waterboard or water provider based? We can help you switch today and save on your business water rates. Our team of experts will do all the searching and switching for you, so you can focus on your business.
What is a water audit and how can it help you?
Water audits are perfect for in-depth research on your history of business water rates and how we can potentially save you money. Scouring the markets for business water suppliers can be quite time consuming for any business owner, so by conducting a water audit we are able to do all the research for you and find the most effective solution. Using three simple steps, we can put forward suggestions on how to cut down your spending on business water rates in the UK.
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We can negotiate the perfect commercial water supply for you
Our years of experience in the business utility industry have enabled us to form strong relationships with the UK’s top suppliers. Our premium status with these business water suppliers means we can go in and negotiate prices that you may not be able to negotiate yourself. Our industry experts will search the markets for business water rates that maximise your savings and benefit your business.
Large business water rates
Business water rates on a larger scale
We are experts at finding the best UK water suppliers and quotes for your business. The need for large business water rates should be treated differently due to the corporate environment and business size. That’s why we have a team dedicated to dealing with larger companies to ensure all your business requirements are taken into consideration. For more information on how we can help you secure the best water providers for your business, visit our page.
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Why choose us – We make a commitment to each and every business that we’ll provide an award winning service and 5* expertise at every stage of the process. No two businesses are the same – our team of utility experts are available to help you and provide services based on the specifics of your business. We successfully work with UK businesses across all sectors and sizes.
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Case Studies
We’re dedicated to helping businesses like yours succeed. But we know that seeing is believing. That’s why we’ve put our money where our mouth is with some real-life case studies.
Thomson Hayes
2016
Year Joined
£2,000
Total Savings
Thomson Hayes retail has been established for 30 years and specialises in the design and manufacture of high quality furniture, exhibition stands, museum and store fit outs.
Cablecraft Limited
2017
Year Joined
£170,000
Total Savings
Utility Bidder saves thousands of pounds on energy expenditure for Midlands business. Cable craft have been supplying cable identification, termination and management products throughout the world for over 20 years servicing a diverse range of industries.
Sharda Care
2014
Year Joined
£20,000
Total Savings
Sharda Care are contacted frequently by companies within the energy industry, but the desire to work with UB Corporate was motivated by our bill validation service (and that they hadn’t checked their VAT). Our team have an experienced background in working with businesses of this size and will instinctively scrutinise all utilities to investigate potential savings.
Robert Jones
2019
Year Joined
£150
Total Savings
Rob says that thanks to the competitive rates secured by Utility Bidder in his studio, it would actually be cheaper to live there than at home! “We pay about £30 a month for gas during the winter and around £25 a month for electricity – and that’s despite having a lot of energy guzzling equipment such as studio lights and fan heaters. Our energy bills at home are far more expensive!”
HTC Corporation
2020
Year Joined
£14000
Total Savings
Founded in 2009, with a range of industry accolades to our name, Hayri recognised that Utility Bidder was a well-established and growing business and our five star Trustpilot reviews along with our size and longevity ensured HTC Europe had peace of mind.
“I was impressed with Utility Bidder from the start,” said Hayri. “Nothing was too much trouble for my account manager Rebecca Lau. Professionals recognise fellow professionals and it’s true that one doesn’t buy from a company, one buys from a person and Rebecca is a credit to Utility Bidder.
Haywards Heath RFC
2021
Year Joined
£1905
Total Savings
Haywards Heath RFC enjoys a strong community presence in Haywards Heath, West Sussex where the club supports a senior rugby team, six youth sides and six mini sides. The Club was established in 1959 and boast affiliations with the London and South East Division of England Rugby and Sussex Rugby.
Paul Kay was fantastic in securing us a great deal and explaining everything in full. Thanks and would wholeheartedly recommended.
Ben Jones
Excellent service from Kenny in the Manchester office, he worked hard to find the best price for me and explained everything along the way.
Will definitely use him again in the future and would recommend.
Jenny Burd
I spoke to Paul Kay this morning who in the space of 30 mins looks to have halved my salon electric bill, he was personable, knowledgeable and honest. The proof will be seeing if the bills actually reduce and if so I will leave another review but so far an excellent service
Julie Gale
I dealt with Utility Bidder over the past couple of days, amazing service and prompt. Paul Kay gave excellent customer service! would highly reccomend.
Alex Mcwilliam
Without a doubt utility bidder has saved my sanity. They have sorted months of going around in circles with a supplier in under a week.
I would highly recommend to everyone I know.
Nichola Morton
Had a lovely phone call from Connor this morning, he was very helpful, explained everything very clearing and all I had to do was agree to everything that was suggested and he done the rest! Very happy with the service
Terie Billson-Rodwell
I have just worked with Alex from Utility Bidder to sort our electricity contract today. He has got us an excellent price for our charity and it has all been sorted in half an hour (possibly less!). He was extremely helpful. THANK YOU
Lorraine Schulze
Had a call from Alex York who within minutes had arranged a new electricity contract with a new supplier. He was extremely courteous, professional and friendly. Highly recommend.
Susan Bateman
Robert Johnson has just completed my renewal contract with my energy supplier. He was very helpful and very efficient. It’s the first time I have used Utility Bidder and I will definitely use them again and highly recommend them. Thank you for making it so easy.
Line Verma
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An energy audit could show you how and where your business is using the most energy. Utility Bidder reveals whether the audit is worth it and what it can show you.
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Frequently asked questions
If your current UK water suppliers maintained their license to act as a supplier, then nothing will have changed. They will have automatically transferred you onto their default tariff.
The default tariff is likely to be more expensive tariff than other suppliers may be offering.
Gain a free, no obligation quote from us to see how they compare to other water providers.
If your current supplier decided to exit the commercial market and you didn’t switch providers, your commercial water supply will have been allocated by the central market agency, however you will not be in contract.
There are two factors that determine whether you are able to switch your business water supplier:
1) Is your company predominantly business based or domestic?
2) Where is your waterboard or water provider based?
The deregulation is now live in England and Scotland; however, if your commercial water supplier is in Wales, then you cannot switch water supplier yet, unless you use a large amount of water for business.
As of 1st April 2017, the non-domestic water market was deregulated. This means that like , all businesses within England can now choose which company supplies their water and waste water services.
While the water wholesaler will be determined by the region, the supplier can be chosen by you. The changes came after the successful deregulation of water in Scotland in 2008.
You are likely to save money, but for the first several years of the deregulation it may not be as dramatic as you would hope. However, in time we will see increased competition and differences in prices between suppliers. The current savings in the Scottish market are between 10–25%, depending on the mark-up charges, but they have been deregulated since 2008.
We have found that savings can be made, and rebates can be claimed, through completing a water audit.
to discuss your business water requirements and we can guide you through the process of switching and undertaking a water audit.
There are currently 25 water suppliers across the UK:
| List of Uk Water Suppliers |
| Affinity Water |
| Albion Water |
| Anglian water |
| Bristol Water |
| Cambridge Water |
| Cholderton & District Water |
| Dee Valley |
| Dwr Cymru (Welsh Water) |
| Essex and Suffolk Water |
| Independent Water Networks |
| Northern Ireland Water |
| Northumbrian Water |
| Portsmouth Water |
| Scottish Water |
| Severn Trent Water |
| South East Water |
| South West Water |
| Southern Water |
| Sutton and East Surry Water |
| Thames Water |
| United Utiliies Water |
| Wessex Water |
| Yorkshire Water |
Looking to switch business water suppliers?
Due to having a choice of water providers, you may benefit from:
- Improved service
- Expert advice
- Lower water bills
- No negative effect on your water bill
- Tailored service and business water deals
New companies have entered the market and many of these have a utilities background. Recently, more energy suppliers have added water to their list of services and others will be teaming up with regional water companies. Some regional water companies now operate on a national basis, and some have chosen to withdraw completely – leaving those with contracts having to change water supplier.
Business water bills vary in value depending on your commercial location, company size and usage. Our experienced water team can audit your bill and gather the relevant information to help find you the best commercial water quotes and prices for your business. If you have any questions, feel free to contact our team.
‘Trade effluent’ is a term used to describe any business waste water that’s produced on commercial trade premises, aside from domestic sewage (wastewater). The Water Industry Act 1991 defines trade effluent as “any liquid, either with or without particles of matter in suspension in the liquid, which is wholly or partly produced in the course of any trade or industry carried on at a trade premises.”
Example businesses that must be aware of effluent water discharge are: Petrol stations, hotels, hospitals, manufacturers, engineering and chemical plants.
Limits are placed within your business trade effluent agreement. This includes the consideration of all the below, all mentioned and agreed in your business agreement:
– Volume
– Discharge rate
– No flammable or toxic substances such as petroleum
– pH levels must be between the agreed levels
– Check temperature limits
Our business water experts are on hand to answer any questions you may have.
To protect the environment, you need permission if your business is going to discharge any trade effluent into public sewers. Effluent water consent is included in the trade effluent public register. Please find a link to this below:
https://www.unitedutilities.com/trade-effluent-consent-register/
For temporary discharges, this must be for less than six months and full consent is required. This must be leaked into a foul sewer and not the surface water system. Please contact your retailer, they will require you to complete the relevant application.
Unfortunately, every year in the UK, there are many spillage incidents from businesses. If these business water spillages contain hazardous water, this can cause issues for the local environment and companies. For companies that deal with hazardous waste, such as handling chemicals in the chemical industry, a leak can be catastrophic. This links with trade effluent and wastewater.
The authorities that deal with environmental legislation are below. If there’s an on-site spillage relating to business water or trade effluent, it’s recommended that you contact:
EA – Environmental Agency
NIEA – Northern Ireland Environmental Agency
A section 104 sewer agreement is a strict agreement between businesses and sewerage undertakers. For developments and businesses, the sewage and wastewater systems have to meet agreed standards. This is called a section 104 agreement.
Are you overpaying for your business electricity? You can compare your business electricity prices.
The amount you pay on your water bill doesn’t just cover your commercial water supply. You’ll also be paying for additional services. These include sewerage services. Your premises will produce wastewater, such as from toilets and kitchens. They also produce effluent waste, which is liquid waste contaminated with oil, grease, chemicals or food waste. All of these drainage and sewerage services will be added as an extra to your bill.
The amount you’re charged by business water suppliers depends on a few factors. For example, the amount and strength of the effluent before it reaches the sewer. You’ll be charged a set rate for these services in one of two ways. The first is a set charge, if you have a water meter. The second is a set amount based on the value of your property. If you are a large business using a lot of water, you could be eligible for a special tariff. This is known as a large user tariff, which could make your water cheaper.
Water and sewerage charges can be confusing. Utility Bidder can help you get to grips with your water bills and understand what you’re paying for. Our expertise and industry knowledge are also invaluable when it comes to comparing business water suppliers. We take all charges and costs into account, so you can be confident you’ll be paying the fairest prices across the board.
According to our independent research, as many as one in three businesses have been previously overcharged on their business water accounts. The issue could be with the supply of water. Alternatively, you could have overpaid for sewerage services or surface water removal.
Did you know that this can all be claimed back? If we can find evidence that you’ve been overcharged for business water in the past five years, you could have a claim.
The best way to find this out is with a water audit. We’ll check your previous water bills and give you honest advice you can trust.
One in 10 businesses have experienced water supply issues:
Step One
It all starts with a free water audit from Utility Bidder. To manage your water effectively, we need to understand your current spend. It can also be helpful to assess the amount of water your business uses. Our experts will take a look at 12 months of previous water bills. We’ll be able to identify problems with billing, usage and/or charges. This also gives us a clear view of your spending, so we can search the market for more competitive deals.
Step Two
Could you claim back money on your water bills? This is what our expert team will find out. We’ll look into historical charges of up to six years. If you have a case to gain a rebate for overcharging, we’ll find it. We will also discuss a site audit with you. This could open the door to potential further savings.
Step Three
Utility Bidder is dedicated to finding savings for businesses. If we see the potential to save money on your water bills, we’ll tell you just how to do it. This could be switching supplier or renegotiating with your existing one. Our recommendations are honest, practical and trustworthy.
We have put some guides together to help you with your business water.
-How do Water Rates Differ Across The World?
-Five Global Water Facts
-The Four Water Industry Secrets Businesses Should Know
-6 Unexpected Facts about Business Water Charges
-How to Lower Your Business Water Charge
-What is Waste Water & How Do You Reduce It?
-Exploring Waste Water Charges
-Do You Need a Business Water Audit?
-What is a Business Water Audit?
-An In-Depth Look at Water Meters
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