What if you do not think you need to switch water supplier? Well, before you settle on that decision, there are several aspects to ponder. Here are a few of the main reasons that make business owners decide to change water supplier:
The biggest reason someone wants to change should not be a surprising one. Companies are always searching for ways to reduce their expenditure, and there is always the possibility a water supplier is offering their services at a cheaper rate than one a business is currently using. This can be found out by receiving quotes from other suppliers. If a business owner realises their water-related needs can be gained at a much more affordable rate, they are likely to make the change – or use this knowledge to negotiate with their current supplier.
Customer service plays a big role when working with any type of supplier. If an organisation feels like their water supplier is not communicating effectively or doing their tasks as expected, they may feel this is a big enough reason to start searching for a different supplier that places a greater emphasis on customer service.
On certain occasions, an organisation will outgrow its current water management solutions. If they require new solutions that their current provider does not offer, they will have to move and find one that matches their needs. Additionally, their current supplier might be rigid in the type of water management plan they offer. If a business requires tailored services to meet their needs and maximise their budget, they may decide it is worth their time to search for a supplier that offers customised packages.
Even if you are unhappy with your current water situation, it does not mean you have to change suppliers automatically. There’s always room for negotiation. Plus, you might be surprised at just how far a supplier will go to prevent you from signing up with a rival.
This is especially the case if your organisation is one that uses an extensive amount of water. No supplier wants to lose a ‘big fish’. So, if you contact them to say you have received a more competitive quote from a different provider, they might be willing to lower their price in response.
Having a healthy relationship with your current supplier can also go a long way. If you are a problem customer for instance, it does not matter how big your organisation is – this can lead to you missing out on the right deal. However, if you maintain a strong relationship, there is going to be more room for favourable negotiations.