Once you know whether your business is eligible to switch business water suppliers, you can begin comparing deals for a new water contract which our experts will be able to help you with. The switching process is like changing your business electricity and business gas prices.
We have created a simple four step guide to securing your new your water deal to make the process as simple as possible:
Step 1: Check your water consumption
Firstly, we need to know how much water you are using, and we can do this by figuring out your average water usage. You can find out your water usage by simply looking at your latest water bill and finding how much you are currently being charged for your water usage.
It is important to take note of the following figures from your business water bill:
- Your annual water consumption
- How much you’re currently paying on your water bill
- Details of the charges on your water bill
- Your Service Supply Identification Numbers (SPIDs)
- A recent water meter reading
Step 2: Understand your current water contract
Once you have all the information listed above, you need to understand the type of tariff you are currently on as there are many different tariffs out there. This information can also be found on your business water bill.
You should be able to find all the information you require about your business water contract on your water bills. On your water bill, you will also be able to find how much you are charges per cubic metre of water and the payments regarding your water and wastewater services.
When switching water supplier, you will need to choose if you want to switch suppliers for both your clean water and wastewater contracts or just one which works similarly to a dual energy tariff.
Step 3: Select a new supplier
We may be able to find a better deal with your current supplier. If you are on a deemed contract or default tariff, your current water supplier must inform you if they are able to provide you with a better deal.
Once we have contacted your previous water supplier, we can then compare business water rates available currently within the water retail market. Your current tariff will be used as a benchmark against which you can compare other water prices on offer.
Step 4: Complete the deal
Once we have compared many businesses water deals and we have found one that suits the needs of your business, we can go ahead and agree to the contract.
Your new supplier will only need to discuss:
- Your eligibility
- Give you full information about the tariff and the terms and conditions
- Answer any questions you may have
Once this process is complete, you will need to sign an LOA or letter of authority and we can secure your new water deal.
You will then have a 7-day cooling off period if you decide to change your mind and cancel the switch. You will not require to provide a reason for cancelling during these 7 days but ensure you check with your new supplier how long their cooling off period is.