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Sales Support Administrator – Manchester

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Salary: £21,000 PA (DOE) plus bonus after qualifying period

Location: Manchester

Job Type: Permanent

Job Role:

The Sales Support Administrator is responsible for providing day-to-day support to the sales team helping to ensure contract submissions are correct & assist in repairing where required. Embedding right first time every time mentality and maintaining up-to-date knowledge of the supplier’s ever-changing criteria alongside internal processes.

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Job Description:

  • Optimising and improving performance through embedding processes
  • Identifying training needs to improve performance (to be fed back to the sales admin manager)
  • On hand support to the sales team and sales team leaders (this will involve supplier criteria & internal process criteria)
  • To quality control any contract submissions that come through from our internal sales team on a face value basis
  • To advise and support the sales team with how to repair a returned contract
  • To support the sales team with resolving any contract issues where required
  • To help the sales team with any system issues they may be experiencing and to feedback to sales admin manager
  • To have a good knowledge of the supplier’s criteria and to keep updated with any new criteria added.
  • Maintain up to date knowledge of both internal and suppliers’ criteria
  • Any additional tasks set by the Sales Admin Manager

Job Requirements:

  • Minimum of 2 year’s administrative experience
  • Previous experience and sector knowledge desirable but not essential
  • Strong oral and written communication skills
  • Strong attention to detail
  • Positive attitude – a positive, self-motivated and resilient individual
  • Strong Microsoft office skills
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