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Sub-broker Sales Data Analyst – Manchester

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Salary Package: £19k (Depending on experience) – going up to 21k after probation

Location: Manchester

Job Type: Permanent / Full-Time

Job Role:

To provide day to day transactional analysis and support to the Sub-Broker Channel Manager and the Sub-Broker portfolio.

Click here for further information on this vacancy.

Job Description:

  • Manage and resolve sub-broker queries after onboarding – This includes training based on trend analysis, using Excel to gather data and produce training packs
  • Quality checking sub broker deals – Using Salesforce to capture and gather historic data which will build up trends and help us utilise tools to support the strive for a high RFT result
  • Right First Time (RFT) checks
  • Providing after sales support
  • Process bespoke requests from Sub-Brokers
  • Support with all sub-broker returns & objections
  • Conducting Pre-Credit checks
  • Reporting on broker quality KPIs
  • Audits on brokers who have over 6 months tenure with UB

Job Requirements:

  • A passion for high quality customer service
  • Organised. attentive and assertive
  • Proficient Microsoft skills (Excel, Word and PowerPoint)
  • Desirable Power BI skills
  • Knowledge of the energy sector
  • Minimum of 12 months administration and analytic experience
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